Privacy Policy

At Medistar Healthcare, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. About Us

This website is owned and operated by:

Medistar Healthcare
Address: K-63, Vijay Vihar, Rohini, Delhi – 110085, India
Contact number: +91- 8796336020
Email: care@ujjayi.in

2. Information We Collect

We may collect the following information:

Personal Information

• Full Name
• Mobile Number
• Email Address
• Billing Address
• Shipping Address
• PIN Code

Payment Information

Payments are securely processed through trusted third-party payment gateways.

We do not store your debit card, credit card, UPI PIN, or banking credentials on our servers.

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Time Spent on Website
• Cookies

3. Why We Collect Your Information

Your information is used to:

• Process orders
• Deliver products
• Provide customer support
• Send order updates
• Improve our website
• Prevent fraud
• Comply with legal obligations
• Send promotional offers (only if you opt in)

4. Cookies

Our website uses cookies to:

• Remember your shopping cart
• Improve website performance
• Personalize your shopping experience
• Analyze website traffic

You can disable cookies anytime through your browser settings.

5. Information Sharing

We never sell your personal information.

Your information may only be shared with trusted service providers such as:

• Courier partners
• Payment gateway providers
• Website hosting providers
• Government authorities when legally required

6. Data Security

We use appropriate security measures to protect your information, including:

• SSL Encryption
• Secure Payment Gateways
• Password Protected Systems
• Limited Staff Access

Although we take reasonable precautions, no online system can guarantee 100% security.

7. Marketing Communications

If you subscribe to our newsletter or promotional messages, we may send:

• Product launches
• Offers
• Discounts
• Health tips
• New arrivals

You may unsubscribe at any time using the unsubscribe link or by contacting us.

8. Third-Party Services

Our website may contain links to third-party websites.

Medistar Healthcare is not responsible for the privacy practices or content of external websites.

9. Children’s Privacy

Our website is not intended for children under 18 years of age.

We do not knowingly collect personal information from minors.

10. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data (where legally permissible)
• Withdraw marketing consent
• Contact us regarding your privacy concerns

11. Data Retention

We retain your personal information only for as long as necessary to:

• Process your orders
• Meet legal and tax requirements
• Resolve disputes
• Enforce our agreements

12. Changes to this Privacy Policy

Medistar Healthcare may update this Privacy Policy from time to time.

The latest version will always be available on this page.

13. Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

Medistar Healthcare
K-63, Vijay Vihar,
Rohini,
Delhi – 110085,
India

Contact number: +91- 8796336020
Email: care@ujjayi.in