Terms & Conditions

Welcome to Medistar Healthcare. By accessing and using our website, you agree to comply with these Terms & Conditions. Please read them carefully before using our website or purchasing our products.

1. About Us

This website is owned and operated by Medistar Healthcare.

Registered Office / Marketed By:

Medistar Healthcare
K-63, Vijay Vihar, Rohini, Delhi – 110085, India

Contact number: +91- 8796336020

Email: care@ujjayi.in

Throughout these Terms & Conditions, “Medistar Healthcare”, “we”, “our”, and “us” refer to Medistar Healthcare

2. Eligibility

By using this website, you confirm that:

You are at least 18 years of age.
You are legally capable of entering into a binding agreement under the laws of India.

3. Products

We strive to ensure that all product descriptions and images are accurate.
Product packaging may vary from the images displayed on the website.
Product availability is subject to stock availability.

4. Pricing

All prices are displayed in Indian Rupees (INR).
Prices may change without prior notice.
Applicable taxes and shipping charges will be calculated during checkout.

5. Orders

We reserve the right to:

Accept or reject any order.
Cancel orders due to pricing errors.
Cancel orders if products become unavailable.
Cancel suspicious or fraudulent transactions.

6. Payment

We accept secure payments through:

UPI
Credit Cards
Debit Cards
Net Banking
Wallets

Payment information is processed securely through trusted payment gateways.

7. Shipping

Orders are generally processed within 1–3 business days.

Delivery times depend upon:

Customer location
Courier partner
Public holidays
Weather conditions

Delivery delays beyond our control shall not make Medistar Healthcare liable.

8. Return & Refund

Returns are accepted only if:

Wrong product delivered
Damaged product received
Manufacturing defect

Return requests must be made within 48 hours of delivery.

Refunds are processed after successful inspection.

Please read our Return & Refund Policy for complete details.

9. Health Disclaimer

Products sold by Medistar Healthcare are intended to support general wellness.

They are not intended to diagnose, treat, cure, or prevent any disease.

Customers should consult a qualified healthcare professional before consuming herbal or dietary supplements, especially if pregnant, nursing, taking medication, or suffering from any medical condition.

10. Intellectual Property

All content including:

Logo
Product Images
Graphics
Product Descriptions
Website Design
Text

belongs to Medistar Healthcare and may not be copied or reproduced without written permission.

11. User Responsibilities

Users agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access.
Upload harmful software or viruses.
Copy website content.
Interfere with website functionality.

12. Limitation of Liability

Medistar Healthcare shall not be liable for any indirect, incidental, or consequential damages arising from:

Use of this website
Delay in delivery
Product misuse
Website downtime
Third-party services

13. Privacy

Your personal information is handled according to our Privacy Policy.

We do not sell or misuse customer information.

14. Changes to Terms

Medistar Healthcare reserves the right to modify these Terms & Conditions at any time.

Updated terms become effective immediately after publication on this website.

15. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the Courts of Delhi.

16. Contact Us

Medistar Healthcare

K-63, Vijay Vihar, Rohini, Delhi – 110085, India

📧 Email: care@ujjayi.in

Contact number: +91- 8796336020